Mobile Work Order &
Asset Management Software
Field Data Collection Applications
WATER, ELECTRIC, &GAS
AMI/AMR INSTALLATION
Use your own labor force to do meter changeouts. VPie will provide the means to collect pertinent field data like pictures, ID numbers, GPS coordinates, and more. Also, use VPie to communicate with your customers via email, text, and voice blast. Track all of those communications directly through the VPie portal. Implement simple online scheduling for appointments. Even manage your AMI/AMR metering inventory in real-time. Customized digital work orders are available for each installation project.
lead and copper service line surveys
All water utilities must create an inventory of service lines to document service line material by October 2024. VPie can combine the utility's existing data on service lines with information collected using VPie during field surveys of service lines. Surveys are customized per individual state requirements. VPie can also be accessible to the public as required via a secure customer portal. Customer education materials can be sent and documented through VPie.
asset management
field data collection
VPie help utilities manage the installation, removal, and maintenance of utility assets. VPie allows utilities to create a field data collection process, custom reports, and Key Performance Indicators (KPIs). Digital work orders are created for any task completed in the field by the utility. VPie's communication platform tracks customer communications sent via email, text, or by mail. Assets can be monitored, maintained, and replaced using the VPie software to track all lifecycle stages of the asset. Service calls, inventory management, and much more can be performed with VPie.
Work Order & Asset Management Software
For Water, Electric, & Gas Utilities
VPie mobile data collection is accomplished through a mobile application. The mobile app is native allowing technicians to enter data in the mobile app without maintaining a cellular or Wi-Fi data connection. The mobile app is fully customizable so any field data can be collected by technicians.
Mobile Data Collection
Efficiently route work orders for your technicians using the VPie to ensure that technicians maximize time and reduce emissions. Routing can be accomplished based on property/asset physical locations or other attributes required by your utility. Routing also takes into consideration the timeslot in which appointments were scheduled.
Dispatch & Routing
Mapping
VPie's mapping services team works in conjunction with field crews to gather field data to assist utilities in developing a digital twin. Utilities can easily export information from VPie to report inventories and meet regulatory standards such as the Lead and Copper Rule (LCR). VPie is able to provide data in a range of data formats, including shapefiles, which are compatible with the utility's GIS software.
VPie cloud-based software provides real-time dashboards and Key Performance Indicators (KPIs) when accessed by utility personnel. Dashboards are updated as technicians submit data collected in the field, allowing utilities to view system/project status instantaneously.
Real-Time Dashboards
Online Scheduler
VPie has an integrated online scheduler where customers can make appointments. The online scheduler has Smart Scheduling capabilities, which provides recommended timeslots to customers in order to ensure timely service and reduce emissions. The Smart Scheduler also takes into consideration capacities and blackout schedules across projects.
Inventory Management
The utility can track inventory levels and monitor warehouse logistics. This enables the utility to ensure that the necessary equipment and materials are available when needed, which helps to mitigate risks, minimize delays, and keep the project on schedule.
Custom Digital Work Orders
A digital work order is created for all projects completed through VPie. Work orders are customizable in layout, content, and design. Return visits, known in VPie as Service Calls, are tracked in the asset history so users can track all activity conducted at a given site.
Customer Communications
VPie sends friendly reminders to customers prior to their scheduled appointment. This helps to ensure that customers keep their appointment, and it gives them a chance to make arrangements in the event that they need to reschedule. VPie can send an email, text, or voice message to the customer when a required appointment is scheduled.
APIs
APIs can be used within VPie to facilitate integrations with other software systems, allowing for the exchange of data and functionality between different applications. By leveraging VPie's APIs, users can develop custom reports that tie directly into 3rd party systems. .